Shipping & Returns

Shipping Policy

Bengal Fine Tea ships orders within 24-48 hours of receipt using the cheapest and most appropriate method of delivery. This may be either Australia Post Parcel Delivery, Sendl or similar private courier service.

The cost of our teas is 

Retail

Black Tea  is 70 gms @ $11.90 + PP

Ooolong Tea 60gms @ $12.90 +PP

Green Tea 80 gms @ $12.60 + PP

Wholesale

Black Tea POA

Ooolong Tea POA

Green Tea POA

Bengal Fine Tea will at times offer discounts on postage for large orders and during promotional periods.

Return & Exchange Policy

Bengal Fine Tea's Return and Exchange Policy is simple; we will refund the cost of the tea and the postage if the product is damaged or contaminated in transit and is not fit for use. The product must be returned within 30 days of purchase and include your invoice. Please wrap securely. However, we will not refund or exchange if you change your mind. We may require photographic evidence and the product to be returned so that we can investigate the problem. Please contact us immediately so we can assist. Contact us on organic@bengalfinetea.com.au or call us on 0423142372 for return details.

Please note we can only refund shipping costs if the return is the result of our error.

Our Guarantee -

We want you to be completely happy with the tea you buy from us. If you are dissatisfied with our teas in any way please don't hesitate to contact us on organic@bengalfinetea.com.au. Our aim is to please customers and maintain good customer relationships. We will listen to your complaints or suggestions and act upon them if feasible.

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